Customer Service Info

CustomerService.jpg (9366 bytes)

Order Processing

Most orders will be processed within 24 hours of receipt. Orders placed on either Saturday or Sunday will be processed the following Monday. Orders for Overnight Shipping will be processed the same day if received by 12:00 pm, EST.

Payment Options

Credit Cards: Currently we use PayPal to accept credit card orders. You will be linked to PayPal when ordering. For more information about PayPay click here.

Checks and Money Orders: We also accept checks and money orders. If paying by check, your order will be sent out as soon as the check clears. Please mail your order to:

Lynne Lewis Cosmetics
11140 Rockville Pike
Suite #230
Rockville, MD 20852-3148

Please email CustomerService@LynneLewisCosmetics.com if you have any questions.

Shipping

Standard Shipping - UPS delivery 2-7 business days from ship date.
2nd Day Service - UPS delivery 2 business days from ship date.
Overnight Service - UPS delivery on the next business day.

Orders to P.O. Box and APO/FPO addresses will ship via the US Postal Service.

Shipping and Handling Charges per Order:

Order Total:	Standard Shipping Cost:
$0.00 - $30.00 $30.01 - $60.00 $60.01 - $100.00 $100.01 - $150.00 $150.01 and over	$6 $8 $10 $12 FREE

Priority Shipping Charges:
- 2nd Day Service - add $6 to the Standard Shipping charge.
- Overnight Service - add $12 to the Standard Shipping charge.

Return Policy

If for any reason you are not satisfied with your purchase, you may return it for a full refund to:

Lynne Lewis Cosmetics
11140 Rockville Pike
Suite #230
Rockville, MD 20852-3148

Returns should be sent by UPS or insured US Mail. Please be sure to include your online purchase receipt with all returns. Return shipping fees are non refundable.

Color Disclaimer:
Please note that makeup color appearances may vary on screen from computer to computer.
This is due to monitor resolution and quality, as well as video card performance.